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Frequently Asked Questions

When is the start of school? 

When do I receive my login credentials?

After verifying your enrollment, you will receive a welcome email from your school before your start date containing your usernames/passwords. If you do not see the email, check your spam/junk folders.

What does my student do on the first day of school?

Students/guardians attend orientation on their first day of school. Orientation will provide details and helpful information for your first week.

What supplies do I need for the start of school?

Have a designated workspace where you can be your best without distraction. Check that your equipment and internet are set up and working correctly. A pen/pencil and notebook are also helpful to have on hand. Your teacher will inform you if you need other supplies once school begins.

Are there live classes? Will my child see other children on camera?

Teachers lead live class sessions where you can see other students in attendance and breakout sessions to get one-on-one support. The teacher records all sessions, and you will have access to those recorded sessions after the class.

Can students work at their own pace?

Outside of live class sessions, offline time is given to each student to complete their assignments. Every assignment has a specific due date which must be met by the student. Still, a student who works at a different pace than another might use more offline time towards one assignment than the other.

Where can I find information about the curriculum offered?

We have curriculum information located on our website under Academics. Our curriculum is aligned with state standards.

Do you teach CRT?

The ACCEL Schools network strives for student mastery of state learning standards in all subjects through curriculum and instruction aligned to these standards. Because Critical Race Theory (CRT) can mean different things to different people, we encourage you to look on your state’s Department of Education website to understand your state’s standards for learning that public schools must follow. ACCEL Schools recognizes that we serve a diverse group of more than 25,000 students across our public schools – encompassing many different experiences and beliefs. Our schools are committed to serving all students well and preparing every child for a successful future. To this end, ACCEL Schools works continuously to improve student learning outcomes and ensure inclusivity and equitability for every student who attends an ACCEL School.

Do you take students with IEPs, and Do you have special education teachers/program?

Yes. We provide a full continuum of special education services for all students who need such support. Our special education leadership and teachers will review any special education documents from your child’s previous school, hold a team meeting that will include the parents/guardians, and develop a plan to ensure the appropriate support is in place.

Can I enroll after the school start date?

Yes, you may enroll after the school start date. 

Who do I contact if I have not heard back about my child’s enrollment?

You may reach out to the enrollment team.  

  • Call: 407-392-1866  
  • Email: 

When do you send the release of records? Do you notify my current school I am leaving?

When a school receives a records request from us, your previous school must withdraw the student from that school. It is best if the family notifies the previous school that they are withdrawing, as each school/state may have documents requiring guardian signatures. It is best to inform the school of your intention to move schools as soon as possible, and they can set the end date accordingly.

What are the business hours?

Monday-Friday, 8:00am-4:00pm

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